Bodyline firmly believes in delivering quality clothing with superior customer service. Each outfit ordered at Bodylinestore.com is individually created, crafted and made to fit perfectly to match your attire & occasion. However if you are not satisfied with the product, then you can return the product back to us within 7 days of receipt of the product.
Please read below points carefully before making a request for return(s):-
⇒ Never send back an item without consulting with us. It's very important that you DO NOT send the item back to us until you have verified with us and no credit or replacement shall be given on such items.
⇒ Kindly inform us about the product satisfaction or product damage issue within 24 hours of receipt of the product.
⇒ While contacting us to report a problem associated with order/package delivery be as specific as possible describing the problem.
⇒ Any garment(s) which you are returning back to us, must be unused and in their original condition with all original tags and packaging intact. Money will be returned back once the products have been received by us in intact position (without any wear and tear) and passed by our Quality Department.
⇒ We will issue 90% refund of product price. (10% will be deducted for Order Processing charges and admin charges.)
⇒ You can avail the return amount in the mode of Bodyline Gift Vouchers as well. They come with a validity of 90 days and they are very good source of gifting. To avail Bodyline Gift Vouchers in the mode of returns kindly contact customer care.
⇒ In any condition returns are not accepted for any type of custom stitched/made products.
⇒ No returns on accessories.
⇒ In any case return will not exceed the actual value of goods. Any type of taxes, custom duties, if applicable & paid by you at the time of receiving the goods will not be refunded.
⇒ The shipping cost for returning goods is to be borne by you. The shipping charges paid by you while purchasing the item is not refunded. In case of free shipping, the shipping amount is deducted from the returning amount.
Bodyline trusts and has faith in its customers for making its online venture successful so that every year Bodyline can deliver and probably exceed customer’s expectations.